Privacy Policy

PLPR, part of Nice Group (SW) LTD  are committed to preserving the privacy of our clients and website visitors. We recognise that when you provide us with information about yourself or your business that you're trusting us to act in a responsible manner and we're committed to making sure we earn that trust. Our policy for how we use information that you provide us, or that we collect through your use of our website, is set forth below.

If you have any questions about this policy or how we use your data, please contact us at:

fresh@pamlloyd.com

Data we collect from you

PLPR collects data about you:

  • Contact details (name, email address, phone number, postal address).

  • Enquiry details (service lines, company details, sector details).

  • Website usage data (pages visited, links clicked, IP address, device type, browser).

  • Marketing preferences (whether you wish to receive communications from us).

  • Advertising data (via cookies and Meta Ads pixels — see below).

We collect data directly from you (e.g. forms), automatically through our website (cookies/analytics), or via advertising platforms such as Meta (Facebook and Instagram).

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

IP addresses and basic identification data

When you visit this website, our server will record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, which allows your computer to communicate over the Internet. It enables us to identify which organisations have visited the website.

We will also record other electronic identification data, information on hardware and software location data (where available), information regarding your browser, device, operating system and platform.

Use of HubSpot


We use HubSpot for marketing automation, customer relationship management (CRM), and website analytics. HubSpot uses cookies and similar tracking technologies to collect information about how visitors interact with our website, such as pages viewed, time spent, and links clicked. This data helps us understand user behaviour, improve website performance, and deliver more relevant communications. HubSpot may store this information on servers located in the United States, in accordance with their privacy and data protection standards. You can learn more about how HubSpot handles data by reviewing HubSpot’s Privacy Policy. You can manage or disable cookies through your browser settings at any time.

Meta Ads & Tracking

We use the Meta Pixel and other tools to understand how visitors use our site and to show relevant ads on Facebook, Instagram, and across Meta’s network. This means:

  • Meta may track which pages you visit and what actions you take on our site.

  • We may create “custom audiences” to show ads to people who have visited our site.

  • Meta may match your activity on our site with your Facebook/Instagram profile, subject to your account settings.

  • We receive aggregated reports from Meta on ad performance (e.g. clicks, conversions).

Your choices:

  • You can manage your ad preferences via your Facebook/Instagram account.

  • You can decline or withdraw cookie consent on our site at any time.

  • You can opt out of targeted advertising at www.youronlinechoices.com.

Use of Data

We will only use your data to supply you with relevant services and information. For example:

  • if you are a prospective client, we may use your data in connection with providing you with details of our services and quotations

  • if you are an existing client and we need to contact you in order to provide the services you have contracted us to provide.

We may also send you further information about our services through our periodic newsletters, provided you have indicated that you are happy to be contacted for these purposes.

We may contact you by post or telephone as well as by e-mail.

If you change your mind about being contacted in the future, then please let us know.

Legal Bases for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract: to provide you with bookings or services.

  • Consent: where you have agreed (e.g. marketing emails, non-essential cookies).

  • Legitimate interests: to run our business, market responsibly, and improve our services (balanced with your rights).

  • Legal obligation: where the law requires us to keep records or share information.

Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

Disclosure of Data

We may share your data with:

  • Service providers (e.g. website hosts, email providers, payment processors).

  • Advertising platforms (e.g. Meta, Google) for marketing and performance tracking.

  • Regulators, law enforcement, or other authorities where required by law.

We do not sell your personal data.

International Transfers

Some service providers (including Meta) may process data outside the UK/EEA. Where this happens, we ensure appropriate safeguards are in place (e.g. UK-approved contractual clauses).

Your Rights

You have certain rights by law including the right to access your information held by us (for which we may charge a small administrative fee) and to have any inaccurate information corrected. Your rights also include the right to be forgotten, to restrict processing and to object to processing, the right to data portability and the right to object to direct marketing. You have the right to withdraw consent, if consent has been given.

If you wish do do any of the following:

  • Request a copy of the personal data we hold about you

  • Update the personal data we hold about you

  • Delete the personal data we hold about you

  • Object to the way we are processing your data and request its processing is restricted

  • Obtain a digital copy of your data (for portability)

  • Withdraw consent for your data to be used

Then please contact us at  dataprivacy@nicegroup.io detailing your request.

We will aim to provide the relevant data within 14 days.

We  will always verify the identity of anyone making a subject access request before handing over any information

Data Retention

The Data is kept for the time necessary to provide the service requested by you for a maximum of 36 months thereafter. 

Logs and Cookies

PLPR is collecting and processing information regarding the browsing by visitors on this website via its logging system.

In addition, PLPR uses cookies on the website.  A cookie is a text file which may be placed on the computer of the user when visiting the website. It contains information that is collected from such computer and sent back to the website on each subsequent visit so as to remember actions and preferences of the user over time.

Our website uses cookies and similar technologies to:

  • Enable site functionality.

  • Analyse visitor behaviour.

  • Deliver personalised ads (including via Meta Ads).

When you first visit our site, you will be asked whether you accept non-essential cookies. You may block, delete or disable cookies by (de)activating the relevant settings on your browser. If you use multiple devices or browsers, you will need to reproduce the above process on each of them.

Changes

We may make changes to this policy from time to time and any changes will be posted on this page.

Contact Us

If you have any queries or concerns regarding the use of your data or this policy, then please contact us at dataprivacy@nicegroup.io We will make all efforts to deal with any requests or concerns as speedily as possible.